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Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your information.

Privacy Policy

Last Updated: June 2026

1. Introduction

Reliable Automotive Services ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and otherwise process information in connection with our website and services.

2. Information We Collect

We may collect the following types of information from you:

  • Contact Information: When you fill out our contact form or request a quote, we collect your name, email address, phone number, and the details of your inquiry.
  • Booking Information: When you book an appointment, we collect the information necessary to schedule and confirm your service.
  • Website Usage Information: We automatically collect certain information about your device and how you interact with our website, including IP address, browser type, pages visited, and the time and duration of visits.
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our website.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your inquiries and provide customer service
  • To process and fulfill your service requests and appointments
  • To send you promotional materials and updates (if you opt-in)
  • To improve our website and services
  • To comply with legal obligations
  • To prevent fraudulent activity and enhance security

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

  • Service providers who assist us in operating our website and conducting our business
  • Legal authorities when required by law or to protect our rights
  • Business partners with your explicit consent

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Retention of Information

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When your information is no longer needed, we securely delete or anonymize it.

7. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can request that we correct inaccurate or incomplete information.
  • Deletion: You can request that we delete your personal information.
  • Opt-Out: You can opt-out of receiving promotional communications from us.

To exercise any of these rights, please contact us using the information provided below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites before providing your personal information.

9. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website with an updated "Last Updated" date. Your continued use of our website and services after such modifications constitutes your acceptance of the updated Privacy Policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Reliable Automotive Services

2312 Private Road 7320

Lubbock, TX 79423

Phone: (806) 828-0754

Email: lee@yourcarguy806.com

© 2026 Reliable Automotive Services. All rights reserved.

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