Community Programs
At Reliable Mobile Services, we believe in giving back. Our Pay It Forward program provides free automotive services to members of our Lubbock community who need help keeping their vehicles running safely and reliably.
Our Mission to Give Back
Reliable Mobile Services is more than just a business—we're part of the Lubbock community. We understand that vehicle repairs can be a financial burden for families and individuals facing hardship. That's why we created the Pay It Forward program.
Our goal is simple: ensure that reliable transportation doesn't depend on wealth. We believe everyone deserves safe, dependable vehicles to get to work, school, medical appointments, and the places that matter to them.
Community Focus
We prioritize helping neighbors and community members we serve
Integrity
We help without judgment and with complete respect for dignity
Impact
Real help with real impact—getting people back on the road safely
The Pay It Forward Program
Our Pay It Forward program provides free or reduced-cost automotive services to qualifying community members facing financial hardship.
Who We Help
- ✓ Seniors on fixed incomes
- ✓ Single parents and low-income families
- ✓ Individuals facing unexpected financial hardship
- ✓ Individuals with medical conditions affecting employment
- ✓ Veterans transitioning or facing hardship
- ✓ Others referred by community partners and nonprofits
What We Provide
- ✓ Free vehicle diagnostics and inspections
- ✓ Free or reduced-cost critical repairs
- ✓ Emergency roadside assistance at no charge
- ✓ Parts and labor for safety-critical repairs
- ✓ Payment plan options for larger repairs
- ✓ Same 12-month warranty as paid services
What About the Cost?
Free or significantly reduced service — for qualifying individuals, we provide automotive services at no charge or at a substantially reduced rate, depending on available funding and the nature of the repairs needed.
Our goal is to help without adding financial burden. If you need assistance, reach out—we'll work with you to find a solution that works.
How to Apply for Help
Applying for the Pay It Forward program is simple and straightforward. No judgment, no complicated process.
Contact Us
Call us at (806) 831-2008 or email lee@yourcarguy806.com. Tell us you're interested in the Pay It Forward program.
We're available Monday-Friday 9am-8pm. If you call after hours, we'll return your call the next business day.
Share Your Situation
Tell us about your vehicle issue and your circumstances. We understand hardship isn't always comfortable to discuss—we're here to listen without judgment.
The information you share is confidential and only used to determine if you qualify for assistance.
Schedule Service
If you qualify, we'll schedule your vehicle for diagnostics and service at no charge. We'll work around your schedule to minimize disruption.
Our mobile service comes to you—to your home or workplace for your convenience.
Get Your Vehicle Fixed
Our technicians will diagnose your vehicle's issues and perform necessary repairs. You'll have a safe, reliable vehicle again.
All work is covered by our 12-month warranty, just like paid services.
Services We Help With
We prioritize safety-critical repairs that affect your vehicle's reliability and your ability to get where you need to go.
Brake Service
Essential for safety. We help with brake pad replacement, brake line repair, and brake system diagnostics.
Battery Service
A dead battery can leave you stranded. We provide battery replacement and corrosion cleanup.
Starter & Alternator
When your vehicle won't start or electrical systems fail, we repair or replace these critical components.
Tire Service
Flat tires or bald tires are safety hazards. We provide tire repair, replacement, or patches as needed.
Engine & Coolant
Overheating or mechanical issues can strand you. We help with cooling system repair and engine service.
Oil & Fluid Changes
Regular maintenance prevents breakdowns. We provide oil changes and fluid service to keep vehicles healthy.
Diagnostics
Free computer diagnostics to identify exactly what's wrong with your vehicle.
Roadside Assistance
Broken down on the road? Our 24/7 emergency roadside assistance is available at no charge.
Other Critical Repairs
We evaluate each situation individually. If it affects your vehicle's safety or reliability, we'll help if we can.
Community Impact
Since starting the Pay It Forward program, we've had the privilege of helping community members just like you get back on the road safely.
Supporting Seniors
We've helped numerous seniors on fixed incomes with critical repairs that keep them independent and mobile. A reliable vehicle means they can get to medical appointments, the grocery store, and stay connected to their community.
Helping Families
Single parents and low-income families often can't afford unexpected car repairs. We've helped families get working vehicles so parents can get to work and children can get to school.
Medical Emergencies
People facing health challenges or medical conditions need reliable transportation for treatment and care. We've helped individuals keep their vehicles running through difficult times.
Veterans in Transition
Veterans face unique challenges as they transition to civilian life. We're committed to supporting those who served our country by helping them with vehicle repairs and maintenance.
Every repair makes a difference.
Your reliable vehicle is your independence, your job, your connection to your community. We're honored to help keep the Lubbock community moving.
Community Partners
We work with local nonprofits, social service agencies, and community organizations to reach people who need help.
For Organizations
If your nonprofit or social service organization works with clients who need vehicle repairs, we're happy to discuss partnerships and referral processes.
Contact us about partnerships →For Individuals
If you know someone who needs help with vehicle repairs, you can refer them to us directly. We'll evaluate their situation with compassion.
Make a referral →Common Questions
Is the Pay It Forward program really free?
Yes. For qualifying individuals, services are provided free or at significantly reduced rates. There are no hidden charges or obligations.
Will I be judged for asking for help?
Absolutely not. We help with compassion and respect for your dignity. Your circumstances are your own, and we're here to help without judgment.
What if my vehicle has major damage?
We'll evaluate what's needed and help with critical, safety-related repairs first. If major work is needed beyond our scope, we'll work with you to find solutions.
How do you decide if I qualify?
We evaluate each situation individually. We look at your circumstances, your vehicle's importance to your daily life, and what help we can provide. There's no single formula—we use common sense and compassion.
Will you tell anyone I used this program?
Your privacy is protected. We keep all program information confidential unless you give us permission to discuss it.
Can I volunteer or help support this program?
Yes! We welcome volunteers and donations. Contact us to learn how you can support the Pay It Forward program and help your community.
Still have questions? We're here to help.
Call or email us anytime. No question is too small, and all conversations are confidential.
You're Not Alone
If you need help with vehicle repairs, reach out to us. We're here to help our Lubbock community.
Monday-Friday 9am-8pm, 24/7 emergency service available